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Ricoh Malaysia aims double-digit growth in IT services

Ricoh (Malaysia) Sdn Bhd aims to achieve a double-digit growth in revenue in its information technology (IT) services this year. One of the leading providers of office solutions and digital office equipments, looks at a major jump in its revenues as compared with the last year’s figure of five percent.

“We are positive on the target as we have the advantage of not only being able to offer the hardware and software solutions to customers, but also innovating and manufacturing the technology tools as well,” says Alice Lee, MD of the company. Sharing her views at the recent Empowering Digital Workplaces (EDW) exhibition, she added that the growth would be driven by encouraging IT adoption, mainly by start-ups in the small and medium enterprise (SME) sector.

“Even though the IT adoption rate by companies managed by the older generation may be slower, mainly due to cost, Ricoh has received more enquiries about its office IT services last year compared to the previous years, in line with improved internet connectivity, accessibility and affordability,” said Lee.

“One of the ways to help them transform digitally at the initial stage is by providing financial packages, as well as IT consultants to train them how to utilise the services,” she added.

Besides, Lee said that the company would also be looking into the robotics services for Malaysian SMEs in the future.

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